Web Hosting

What is shared web hosting?
Shared web hosting means that your website is hosted on a shared space on the same server, so you use server resources toghether with other users.

Shared hosting vs dedicated or VPS hosting?
On shared hosting, you use shared resources with users on the same server, contrariwise, on the dedicated server or VPS hosting, you use all available resources on the server only for your own needs.

Can I get support?
Our dedicated team will be happy to assist you, our goal is to make you successful, if you have a problem or just a question, please feel free to get in touch with our support team.
Our top-rated support team is available 24/7

Do I need to have technical knowledge to use Hostmass?
No, Hostmass provides easy-to-use hosting plans adapted to novice users using a simple interface to upload files, create databases, or create emails.
Our hosting solutions are suitable for newbies and also for developers and experimental users who need root access to manage and deploy their own solutions.

Can I transfer my website to Hostmass?
Yes, our team will be happy to move your website data from your old hosting provider to us, we move any kind of data quickly and efficiently.

How long does it take to set up a hosting account?
There is no delay, our customers can launch their website instantly, you just need to create an account and activate your services.

What is an SSL certificate?
SSL certificate (Secure Sockets Layer certificate) is used to establish a secure and encrypted connection between your server and the internet browser of your users.
The SSL connection prevents sensitive user data exchanged during each website visit, such as credit card information, from being intercepted by unauthorized parties.

How does web hosting works?
Web hosting is a data space hosted on a server connected to the internet permanently to allow site visitors to browse your site content using a domain name or an IP address.

What kind of web hosting do I need?
It depends on many criteria, in most cases, shared web hosting is suitable for almost all websites. the general rule and depending o your website resources consumption, you can migrate to the cloud, VPS, or dedicated servers.

Can I upgrade or downgrade my hosting plan?
Yes, you can at any time upgrade or downgrade your hosting plan to the right one depending on your website needs, the procedure is very simple via your client area.